Learning Library

Healthcare professional training on covid-19 protocols, covering current standards, evidence-based practices, regulatory requirements, and practical application in clinical settings for all healthcare team members.

Healthcare professional training on crisis intervention, covering current standards, evidence-based practices, regulatory requirements, and practical application in clinical settings.

Healthcare professional training on critical thinking in healthcare, covering current standards, evidence-based practices, regulatory requirements, and practical application in clinical settings.

Healthcare professional training on ct scan safety, covering current standards, evidence-based practices, regulatory requirements, and practical application in clinical settings for all healthcare team members.

Providing culturally sensitive patient care.

Providing culturally competent care improves patient outcomes and satisfaction. This lesson covers the dimensions of cultural competency, cultural humility and self-awareness, health beliefs and practices across diverse populations, working with interpreters and translation services, addressing health disparities, religious and spiritual considerations in care, LGBTQ+ cultural competency in healthcare, dietary and food preferences across cultures, and creating an inclusive facility environment.

CNA-focused training on cultural sensitivity in death, covering essential knowledge, patient care skills, observation and reporting responsibilities, and evidence-based best practices for certified nursing assistants.

Exceptional customer service in healthcare settings improves resident satisfaction, family engagement, and staff morale. This lesson covers the AIDET communication framework, first impressions and professional appearance, telephone etiquette, handling complaints and concerns, service recovery techniques, managing difficult interactions, the connection between customer service and quality outcomes, and CMS patient satisfaction surveys and their impact on facility ratings.

Healthcare professional training on cybersecurity basics, covering current standards, evidence-based practices, regulatory requirements, and practical application in clinical settings for all healthcare team members.

Healthcare professional training on data analytics in healthcare, covering current standards, evidence-based practices, regulatory requirements, and practical application in clinical settings for all healthcare team members.

Healthcare professional training on decision-making frameworks, covering current standards, evidence-based practices, regulatory requirements, and practical application in clinical settings.

Nursing education on delirium at end of life, including pathophysiology, assessment, nursing interventions, medication management, patient education, and evidence-based practice guidelines for registered nurses and licensed vocational nurses.