Draco Staff Development ("we," "us," or "our"), a subsidiary of Draco Inc., a California corporation, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By accessing or using our services, you agree to the terms described herein.
Information We Collect
Personal Information. We may collect personal information that you voluntarily provide when you interact with our website, including but not limited to:
- Name, email address, and phone number submitted through contact forms
- Organizational affiliation and job title
- Any additional information you choose to include in form submissions or correspondence
Usage Data. We automatically collect certain information when you visit our website, including:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring URL and search terms used to find our site
- Date and time of access
How We Use Information
We use the information we collect for the following purposes:
- To respond to your inquiries and fulfill your requests
- To provide, maintain, and improve our services and training programs
- To send administrative communications, such as confirmations and updates
- To monitor and analyze usage trends to enhance user experience
- To protect the security and integrity of our website and services
- To comply with legal obligations and enforce our terms
Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our website and delivering services, subject to confidentiality obligations
- Legal Compliance: When required by law, regulation, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with appropriate notice
- Protection of Rights: When we believe disclosure is necessary to protect our rights, safety, or property, or that of our users or the public
Data Security
We implement industry-standard technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, secure server infrastructure, and access controls.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our site.
- Essential Cookies: Required for the website to function properly, such as session management and security features
- Analytics Cookies: Help us understand site usage patterns and improve performance
You may configure your browser to refuse cookies or alert you when cookies are being sent. Please note that some features of our website may not function properly if cookies are disabled.
Third-Party Services
We use the following third-party services in connection with our website:
- SendGrid (Twilio): We use SendGrid to process and deliver email communications. Information you provide through our contact forms may be transmitted through SendGrid's servers. SendGrid's privacy practices are governed by their own privacy policy.
- Google reCAPTCHA: We use Google reCAPTCHA to protect our forms from spam and abuse. This service may collect hardware and software information, such as device and application data, and send it to Google for analysis. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
We encourage you to review the privacy policies of these third-party services to understand their data practices.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to Delete: You may request deletion of your personal information, subject to certain legal exceptions
- Right to Correct: You may request correction of inaccurate personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
- Right to Opt Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information.
To exercise any of these rights, please contact us using the information provided below. We will respond to verifiable consumer requests within 45 days as required by law.
Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Draco Staff Development
A subsidiary of Draco Inc.
Madera County, California
Email: info@dracosd.com
Phone: (559) 666-4280
SMS / Text Messaging
Draco Staff Development offers an optional SMS/text-message notification program ("Draco Staff Development Notifications") for staff of Draco Inc. and the healthcare facilities we serve. Participation is voluntary and is not a condition of employment or of receiving any service. Staff who choose to enroll provide a mobile number to receive operational, non-marketing notifications such as in-service training schedules and reminders, appointment and physical/TB reminders, and license-renewal deadlines. Staff who do not enroll receive the same information through other channels (email, postings, in person) with no penalty.
We do not sell, rent, or share mobile opt-in information, phone numbers, or SMS consent with any third parties or affiliates for their own marketing or promotional purposes. Mobile information is shared only with our messaging service provider (Twilio) strictly to deliver these messages on our behalf.
Message frequency varies. Message and data rates may apply. Recipients can opt out at any time by replying STOP, and can reply HELP for assistance. For help with the SMS program, contact us by phone at (559) 660-2072 or by email at support@dracosd.com.