Help & Support

Picking Up Available Shifts

You can pick up available shifts that match your position/license. Follow these steps:

Step 1: View Available Shifts

1. Click the "View Available Shifts" button on your dashboard
2. You'll see a table showing all open shifts you're qualified to work
3. Only shifts matching your position will appear (RNs see RN/LVN shifts, CNAs see CNA shifts, etc.)

Step 2: Select a Shift

Review the available shifts information:

• Date: The shift date
• Shift Type: AM (Morning), PM (Afternoon), or NOC (Overnight)
• Position: Required position type
• Start/End Times: Exact shift hours

Step 3: Request the Shift

1. Click the "Pick Up" button next to the shift you want
2. Confirm your request in the popup dialog
3. You'll see a success message

Step 4: Wait for Approval

• Your request will be sent to the scheduler for approval
• The shift will appear on your calendar as "Pending" (grayed out)
• You'll receive an email notification when approved or declined
• Approved shifts will turn blue and show a checkmark

Position Eligibility

You can only pick up shifts you're qualified for based on your license:

• RN: Can pick up RN and LVN shifts
• LVN: Can only pick up LVN shifts
• RNA: Can pick up RNA and CNA shifts
• CNA: Can only pick up CNA shifts
• Caregiver: Can only pick up Caregiver shifts