Help & Support

Find answers to common questions and learn how to use the staff portal

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Scheduling

How to Pick Up an Available Shift

Learn how to browse and request available shifts that match your position and qualifications.

How to Report a Callout

Learn the proper procedure for reporting when you cannot work a scheduled shift.

How to Request Time Off

Learn how to submit time off requests for vacation, sick leave, or personal days.

How to View Your Schedule

Learn how to view and understand your work schedule on the calendar.

Managing Scheduling Notifications

Learn how to customize your scheduling notifications to stay informed about shifts and changes.

Understanding Position and Shift Eligibility

Learn which shifts you can pick up based on your position and license type.

Still need help?

If you can't find what you're looking for, please contact your scheduler directly for assistance with scheduling questions or portal access.