Terms and Conditions

Acceptance of Terms

By accessing or using the Draco Staff Development platform, website, or any related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not access or use the Services.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Draco Staff Development, a subsidiary of Draco Inc., a California corporation ("Company," "we," "us," or "our"). By creating an account, accessing content, or otherwise using the Services, you represent that you are at least eighteen (18) years of age and have the legal capacity to enter into this agreement.

Description of Services

Draco Staff Development provides a comprehensive healthcare training and workforce management platform designed for healthcare organizations and their personnel. Our Services include, but are not limited to:

• Healthcare Training Programs — Online and hybrid training courses, modules, and educational resources designed to meet industry standards and regulatory requirements.
• Compliance Tracking — Tools and dashboards for monitoring staff compliance with mandatory training, certifications, and continuing education requirements.
• Certification Management — Systems for tracking, managing, and verifying professional certifications, licenses, and credentials for healthcare personnel.
• Continuing Education Unit (CEU) Tracking — Management of CEU cycles, credit accumulation, and reporting for regulatory compliance.
• Reporting and Analytics — Data-driven insights into training progress, organizational compliance, and workforce readiness.

The Company reserves the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.

User Accounts and Registration

Access to certain features of the Services requires the creation of a user account. When registering for an account, you agree to the following:

• You will provide accurate, current, and complete information during registration and keep your account information up to date.
• You are responsible for safeguarding your login credentials, including your username and password, and for all activities that occur under your account.
• You will immediately notify the Company of any unauthorized use of your account or any other breach of security.
• You may not share your account credentials with any third party or allow others to access the Services through your account.
• The Company reserves the right to suspend or terminate any account at its sole discretion if it believes that account information is inaccurate, or if the account is being used in violation of these Terms.

Accounts created by organizational administrators may be subject to additional policies established by the sponsoring organization. Users accessing the platform through an employer or contracting organization acknowledge that their organization may have administrative access to their training records and compliance data.

Acceptable Use Policy

You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:

• Use the Services in any manner that could disable, overburden, damage, or impair the platform or interfere with any other party's use of the Services.
• Attempt to gain unauthorized access to any portion of the Services, other user accounts, computer systems, or networks connected to the platform.
• Use any automated means, including bots, scrapers, or crawlers, to access or collect data from the Services without express written permission.
• Upload, transmit, or distribute any viruses, malware, or other harmful code.
• Reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content, training materials, or proprietary information available through the Services without prior written authorization.
• Misrepresent your identity, impersonate another person, or falsify training records, certifications, or compliance data.
• Use the Services for any purpose that is fraudulent, deceptive, or harmful to the Company, its users, or any third party.

Violation of this Acceptable Use Policy may result in immediate termination of your account and access to the Services, and may subject you to civil or criminal liability.

Intellectual Property

All content, materials, features, and functionality available through the Services — including but not limited to text, graphics, logos, icons, images, audio, video, training curricula, assessments, software, and underlying source code — are the exclusive property of Draco Staff Development, Draco Inc., or their respective licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Draco name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Draco Inc. You may not use such marks without the prior written permission of the Company.

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purpose. This license does not include the right to sublicense, resell, or redistribute any content or materials obtained through the Services.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Draco Staff Development, Draco Inc., or their officers, directors, employees, agents, affiliates, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to, use of, or inability to access or use the Services;
• Any conduct or content of any third party on the Services;
• Any content obtained from the Services;
• Unauthorized access, use, or alteration of your data or transmissions;
• Errors, inaccuracies, or omissions in training content or compliance reporting.

In no event shall the Company's total aggregate liability to you for all claims arising out of or relating to the use of the Services exceed the amount you have paid to the Company in the twelve (12) months immediately preceding the event giving rise to such liability, or one hundred dollars ($100), whichever is greater.

Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. The Company expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

The Company does not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. The Company makes no representations or warranties regarding the accuracy, reliability, or completeness of any content, training materials, or information provided through the Services.

While the Company endeavors to provide current and accurate training content aligned with applicable regulatory standards, the Services are not a substitute for professional legal, medical, or regulatory advice. Users are responsible for verifying that their training and compliance activities meet all applicable requirements of their jurisdiction and governing bodies.

Indemnification

You agree to defend, indemnify, and hold harmless Draco Staff Development, Draco Inc., and their officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Services;
• Your violation of these Terms;
• Your violation of any rights of a third party, including intellectual property or privacy rights;
• Any content you submit, post, or transmit through the Services;
• Any misrepresentation of your training records, certifications, or compliance status.

This indemnification obligation shall survive the termination of these Terms and your use of the Services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in the State of California, and you hereby consent to the personal jurisdiction of such courts.

Any claim or cause of action arising out of or related to the Services must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred.

Termination

The Company may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use the Services will immediately cease.

If your account is associated with an organization, termination of the organization's agreement with the Company may result in the termination of your individual account. The Company is not obligated to retain, return, or provide copies of any data, training records, or content associated with a terminated account, except as required by applicable law.

All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

Modifications to Terms

The Company reserves the right to revise and update these Terms at any time at its sole discretion. All changes are effective immediately upon posting to the platform and apply to all access to and use of the Services thereafter.

Your continued use of the Services following the posting of revised Terms constitutes your acceptance of and agreement to the changes. You are expected to review this page periodically to stay informed of any updates, as they are binding on you.

If a revision materially alters your rights, the Company will make reasonable efforts to provide notice through the platform or via the email address associated with your account.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

SMS / Text Messaging Program

Program name: Draco Staff Development Notifications. Enrollment is voluntary and is not a condition of employment or of receiving any service. If you choose to enroll by providing your mobile number, you agree to receive recurring operational SMS text notifications, including in-service training schedules and reminders, appointment and physical/TB reminders, and license-renewal deadlines. Staff who do not enroll receive the same information through other channels with no penalty.

Message frequency varies based on operational needs. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

You can cancel the SMS service at any time by replying STOP. After you send STOP, we will send a confirmation message and then stop sending you SMS messages. For help at any time, reply HELP or contact us by phone at (559) 660-2072 or by email at support@dracosd.com.

We do not sell or share mobile opt-in information or phone numbers with third parties or affiliates for their marketing purposes. See our Privacy Policy for details on how we collect, use, and protect your information.